Onsite support from experts

Expert support can make the difference between a swift return to productivity and prolonged downtime. Our field service engineers are available for all onsite services across your flowsheet, from the installation and commissioning of new equipment to troubleshooting and maintenance. Call on us to be your experts on the ground.  

WHERE COULD YOU BENEFIT FROM ONSITE FIELD SERVICES?

Pumps

Pump rebuilds and part replacement can be carried out onsite by our team of experienced field service engineers. We're also available for troubleshooting and optimisation projects.


Winches

Winches are easy to forget, but it is important to do inspections. Our service engineers can do the inspections and do the maintenance on-site. When winches are to our service engineers can refurbish them and make them ready for work again.


Inspections

Preventive inspections are really important beqause of less downtime. Not only is less downtime important it is also about durability of the parts. So our service engineers are at your service, to keep your operation going.

Long-term service contracts speak for themselves

From responding promptly to urgent support requests to being present during every shutdown and expertly coordinating multiple contractors for installation and commissioning projects, our onsite field services have consistently delivered value to our customers. This commitment has fostered long-standing partnerships that have lasted for years.

Onsite supportInstallationContinuous expert supportTurnkey projects

Onsite support

When something goes wrong, getting support onsite can be crucial. Our network of regional and global field service engineers can be with you quickly to assist in identifying and resolving your challenges. 

Installation

Buying the right equipment isn’t the end of the story. Our field service engineers will ensure your investment is installed to its full capability, with rigorous and comprehensive onsite installation and commissioning support to get you off to the best possible start.

Continuous expert support

The skills gap in the mining industry is a growing challenge, leaving miners worldwide without the onsite expertise needed to achieve and sustain optimal performance. With our continuous onsite expert support, we provide the knowledge and skills you need to operate and maintain both EUREKA and third-party equipment. Whether you need short-term onsite service contracts or long-term operation and maintenance agreements, our flexible service options are designed to meet your needs. Let’s discuss how we can support your operations.  

Turnkey projects

We handle projects of all sizes with ease. If you’re looking to outsource entire projects, our field service team is ready to assist. Share the scope of your requirements with us, and we’ll create a tailored solution that perfectly fits your needs.  

Ready to connect? Contact our experts today!

+31 (0) 315 377 605